Paradigm Technologies BCaaS – The evolution of Business Continuity, focused on your Business and its Recovery.
What is Business Continuity as a Service (BCaaS)?
Business Continuity as a Service (BCaaS) is the restoration of business systems and processes to a given point in time (RTO- Recovery Time Objective) when the systems were functioning within an acceptable loss of data or functionality (RPO – Recovery Point Objective) Company policies dictate the specific aspects of the recovery process such as system priorities, maximum thresholds of loss, and maximum time to operational readiness. Disaster Recovery includes both business processes and technology. Technology recovery can occur at different levels: applications, systems, and data.
Applications can be restored on server systems for access through local or virtual infrastructures. Applications can also stream core application code from a centralized system with the presentation of the application on the guest device. Local resources such as printers, drives, and other network resources are available to the end user device. In either case, applications can be reinstated individually or as part of a whole system restoration. Systems, which can include various server types, can be restored through use of backups taken prior to the outage.
Finally, the data is the information that either the applications or systems access. It too can be restored from backup at a point in time before the outage.
According to a recent Microsoft Study – “90 % of American consumers use customer service as a factor in deciding whether or not to do business with a company and 58% will switch companies because of poor customer service.” What do your customers say about your customer services and their experience?
The “traditional approach” to business continuity misses the mark when it comes to meeting business and customer expectations. When Business Continuity (BC) is managed by multiple teams, across multiple disconnected systems or processes – all responsible for different touchpoints, you will have varying levels of customers experience and outcomes.
Let’s discuss Enhanced Business Continuity as a Service (eBCaaS) and our ability to bring to bear the Paradigm Enhanced Customer Experience (CXe) that only Paradigm Technologies can provide.
Is BCaaS Right for My Organization?
Would you operate your business without insurance? The answer is probably “No”, but many companies will operate without a Business Continuity Plan or Disaster Recovery Plan. We firmly believe that it is not a matter of “if”, but “when” a disaster will happen, for this reason we believe that success favors the prepared.
CIOs ranked BCM and disaster recovery among their primary areas of focus. Management teams recognize the need for continuity planning and crisis management as a part of an overall risk management program. Boards of directors, investors and key stakeholders are much more interested in planning for a resilient enterprise with capabilities to continue critical operations through a disruption. Let us partner with you to ensure your business is prepared for “the when”.
A Disaster Recovery plan is essential for any company that would be negatively impacted if it could not open its doors for an extended period of time. To quantify this, consider the economic impact that an hour of downtime can mean for your business. How much revenue will your company lose if your clients cannot get to your mission critical systems?
Why Choose Paradigm Technologies enhanced BCaaS?
We have collaborated with our clients to understand their business, their goals and develop a thorough Business Continuity Plan that encompasses all aspects of their business while preparing them for the potential Disasters that are around the corner – and this does not just mean natural disasters but also encompasses security threats to your business.
Our clients will be prepared to identify the appropriate RTO / RPO to bring them closer to achieving their disaster recovery goals. Our company has teamed up with the sole aim of making this initiative a simple process for you and your team.
Paradigm Enhanced Customer Experience (CXe) and our proactive engagement with you, we will reduce your Operational expenses through a robust plan, efficiency of scale and Six Sigma process evolution and enhancements. This enables Infrastructure reduction, leading to reduced maintenance charges and 5-9s availability.
Why Choose Paradigm Technologies Traditional BCaaS?
No two environments are identical, and time and again our clients face the challenge of maintaining a secondary environment with limited staff. They are also tasked with identifying and choosing the right DRaaS Partner, sifting through an endless supply of vendors that can provide these services. Similar to customer work environments, DRaaS vendors often vary.
We are an independent partner with relationships spanning the DRaaS Supplier space. This allows our team of knowledgeable experts to effectively evaluate and design the optimal DRaaS solution that meets your requirements.
Building out a proper Business Continuity and Disaster Recovery Plan can be expensive and complicated. There is a lot to consider – we make it easy. Our team of highly trained professionals will design and implement the selected solution and fully support your organization through your entire journey.
Let’s build something great together! We are ready to help.
Let’s unpack the terminology and shed some light on the confusion.
RTO — The recovery time objective (RTO) is the maximum tolerable length of time that a computer, system, network, or application can be down after a failure or disaster occurs. For example, if the RTO for a given application is one-hour, redundant data backup on external hard drives may be the best solution.
RPO — A Recovery Point Objective (RPO) is defined by business continuity planning. It is the maximum targeted period in which data (transactions) might be lost from an IT service due to a major incident.
BCDR Plan — BCDR stands for Business Continuity / Disaster Recovery. The role of BCDR is to minimize the effects of outages and disruptions on business operations. Developing such a strategy is a complex process that involves conducting a business impact analysis (BIA) and risk analysis as well as developing BCDR plans, tests, exercises, and training.
Backup vs DRaaS — There’s an important distinction between backup and disaster recovery. Backup is the process of making an extra copy (or multiple copies) of data. Disaster recovery, on the other hand, refers to the plan and processes for quickly reestablishing access to applications, data, and IT resources after an outage.