

Paradigm Technologies Enterprise Cloud Services – Results driven IT focused on strategic outcomes in a concierge style. Built exclusively for you and your company!
What are Enterprise Cloud Services?
Enterprise Cloud Services encompass a broad range of services that include Infrastructure as a Service (IaaS), Unified Communications (UCaaS), Meeting Services, Internet of Things (IoT), Colocation, SD WAN and Internet Connectivity.
According to a recent Technology and Services Industry Association Study – “The bottom line is that companies can no longer afford to use a “trial and error” approach to working through their business challenges. Every single dollar spent is incredibly important.” With every dollar your company spends a key decision impacting overall profitability, is in-house or do it yourself IT Services the answer for your business success? Can you be competitive with your existing model?
The “traditional approach” to IT Services misses the mark when it comes to meeting operational efficiencies, innovation, customer expectations (internal and external) or the ability to differentiate from competitors. When Technology (IT) is managed by multiple teams or companies, across multiple disconnected systems – all responsible for different touchpoints, you will have varying levels of experience and outcomes – all while increasing overall IT Spend. Paradigm Technologies will strategically partner with you and your team to drive down costs while increasing efficiencies and productivity.
Let’s discuss Enterprise Cloud Services and our ability to bring to bear the Paradigm Enhanced Customer Experience (CXe) that only Paradigm Technologies can provide.
Is Infrastructure as a Service (IaaS) Right for My Organization?
Infrastructure as a service (IaaS) is an instant computing infrastructure, provisioned and managed over the internet. IaaS quickly scales up and down with demand, letting you pay only for what you use. It helps you avoid the capital expense and complexity of buying and managing your own physical servers and other datacenter infrastructure. In addition to virtual servers, some vendors also offer physical servers as options within their IaaS. This is often needed for applications and databases that are more resource intensive or legacy applications that do not run well on virtual servers.
By providing the flexibility to pay for only the technology or services needed, investment is low, and costs are significantly reduced while enhancing capabilities to better compete.
Are Unified Communications (UC) Right for My Organization?
Unified Communications is the integration of communication services such as instant messaging (chat), presence, voice, mobility (twinning / mobile app), audio, web & video conferencing, desktop sharing, data sharing / collaboration, call control and speech recognition with non-real-time communication services, such as unified messaging (integrated voicemail, e-mail, SMS and fax). UC is not a single product, but a set of products providing a consistent unified user interface and user experience across multiple devices.
We reduce your Operational overhead through secure IT practices, efficiency of scale and Six Sigma process evolution and enhancements. This enables Infrastructure reduction, leading to reduced maintenance charges and 5-9s availability.
Are Meeting and Collaboration Tools Right for My Organization?
Meeting Services, also known as Collaboration Tools, are the set of tools designed around virtual communication within and outside of an organization. Tools typically include services such as chat/instant messaging, video (with one-on-one or group video meetings), screen sharing, virtual whiteboarding, and audio conferencing. Additional services involve SMS / texting, special services for large group audiences (video broadcasting), and file sharing. These options often vary depending on the provider.

Why Choose Infrastructure as a Service (IaaS) for My Organization?
Strengthen and Secure – Helps organizations shift their resources away from IT, back into building the organization. It provides instant scalability, allowing organizations to meet changing demands without unnecessary costs, and gives companies enterprise-level security for a fraction of the cost.
Greater Productivity – If you’re feeling out of your depth when it comes to managing your IT infrastructure, transfer the responsibility to those more experienced and equipped to handle it.
Scalability – Your organization’s needs are constantly changing. IaaS gives you the flexibility to cope with fluctuating demands, reducing unnecessary costs and ensuring you don’t miss out on unexpected opportunities. On-premise infrastructure requires an up-front investment with fixed costs, regardless of usage.
Increased Data Security – Since your data is the backbone of your organization, you can’t afford to neglect data security. IaaS gives you a physically secure IT environment, with enterprise-level data protection technologies at an affordable cost. One of the biggest barriers to cloud migration for C-level executives is their belief that data isn’t secure in the cloud.
Why Choose Unified Communications (UC) for My Organization?
Better Disaster Recovery – Disaster recovery capabilities are some of the most persuasive reasons to consider UCaaS. Think about the importance of maintaining uninterrupted communications. While large companies can build redundancy into their systems, this can be cost-prohibitive for smaller enterprises, or those with tight budgets. Being cloud based offers UCaaS users’ access to communications from any location, eliminating the need for redundancy.
Rapid Service Deployment – On-premise solutions can take months and even years to roll out company-wide. Upgrades can take just as long. With UCaaS, a new feature or service can be available to all employees immediately.
Greater Employee Mobility – Cloud-based systems provide access from anywhere, at any time, solving what is often referred to as the “BYOD” (bring your own device) challenge. UCaaS offers connectivity to smartphones, laptops, tablets and other devices.
Improved Team Collaboration – With features like audio and video conferencing, as well as interoperability between devices, employees can connect from any location.
Let’s Unpack Meeting and Collaboration Tools for My Organization?
For businesses of all sizes, the right combination of tools is able to alleviate employee workloads and improve efficiency across the board. This includes both internal and external communications, as with customers, vendors, and partners. However, the sheer number of toolsets available to choose from can be overwhelming. Before IT decision makers and CIOs rip and replace their existing suites of productivity tools, they first need to ask themselves three big questions:
- Can I find a partner that will work with me to identify tools that fit the specific business needs I have today?
- What features are important to my end users and what problems can we alleviate with new communications and collaboration tools?
- What is important for my business in the future? Can I avoid adding more tools and still satisfy those needs?
Finding the right collaboration tool for your organization takes time, but due diligence and a thorough understanding of current pain points can help businesses identify the right options to consider. And with the help of a true partner, companies can successfully identify collaboration tools to increase productivity and simplify the lives of their employees not just today, but for years to come.
Case Studies & WHITEPAPERS

Navigating the Current Economic Headwinds – The State of Technology Services in 2023
In the summer of 2022, Jamie Dimon, CEO of JPMorgan Chase, made the following statement: “You know, I said there’s storm clouds but I’m going to change it. It’s a hurricane…You’d better brace yourself…We’re going to be very conservative with our balance sheet.” When the CEO of one of the world’s largest financial institutions makes a statement like this, other CEOs take notice. Jamie has access to volumes of economic data that most others don’t have access to. He’s not predicting the future as much as he is deciphering what the data is telling him. He’s concerned. Read more!

Trying to Cut Software and Cloud Costs? Here’s How.
With organizations facing economic headwinds, CFOs are likely eyeing costly multiyear contracts like those for software and cloud. Use these tactics to retain the benefits while reducing the burden of such contracts.
“IT sourcing, procurement and vendor management (SPVM) leaders must take immediate action to alleviate financial pressure for a six- to 24-month period,” says Gartner Senior Director Analyst Stephen White. “Leaders need to protect their organizations from financial disruption and build resilience for what may yet be to come.” Read more!
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