Managed IT Services – (ITaaS)

Managed Services
Managed Services

Paradigm Technologies Managed IT Services (ITaaS / TTS) – Results driven IT focused on strategic outcomes in a concierge style. Built exclusively for you and your company!

What is Managed Services or IT as a Service (ITaaS) and Paradigm Total Technology Services (TTS)?

IT as a Service (ITaaS) is an “outsourced” or third-party vendor model of providing the daily IT Support Services that your company is reliant on. The ITaaS model allows businesses to purchase only the technology they need, reducing the need for internal IT support, allowing them to focus on their core business. ITaaS is focused on the Small to Medium Business market allowing them to leverage the same services that enterprise customers have in house, at a fraction of the cost, allowing them to elevate their companies by focusing on what they do best.

According to a recent Technology and Services Industry Association Study – “The bottom line – Companies can no longer afford to use a “trial and error” approach to working through their business challenges. Every single dollar spent is incredibly important.” With every dollar your company spends a key decision impacting overall profitability, is in-house or do it yourself IT Services the answer for your business success? Can you be competitive with your existing model?

The “traditional approach” to IT Services misses the mark when it comes to meeting operational efficiencies, innovation, customer expectations (internal and external) or the ability to differentiate from competitors. When Information Technology (IT) is managed by multiple teams or companies, across multiple disconnected systems – all responsible for different touchpoints, you will have varying levels of experience and outcomes – all while increasing overall IT Spend.

Let’s discuss Total Technology Services (TTS) and our ability to bring to bear the Paradigm Enhanced Customer Experience (CXe) that only Paradigm Technologies can provide.

Is ITaaS Right for My Organization?

ITaaS solutions are rapidly being recognized as critical tools and features to empower Small to Medium businesses provide exceptional Enterprise level IT Offerings across their business. This is indicated by the market’s YoY growth in ITaaS by 20%+.

ITaaS is an ideal option for many businesses, offering scalability as operational and customer needs change. Another benefit of managed IT is the breadth of expertise MSPs can bring to your organization. These professionals possess in-depth expertise on things like effective cybersecurity policies, industry compliance, and knowledge from real-world experience. 

By providing the flexibility to pay for only the technology or services needed, investment is low, and costs are significantly reduced while enhancing capabilities to better compete.

Why Choose Paradigm Technologies enhanced Total Technology Services (TTS)?

Paradigm Total Technology Services is focused on the Enhanced Customer Experience (CXe) across all aspects of our partnership. Our Concierge approach to IT allows you to select the services and technology that meets your business while allowing you to quickly change with market and business requirements.

Our extensive cybersecurity and regulatory compliance knowledge are invaluable tools for mitigating risk. We are the go-to experts in charge of your IT support and are always up to date on the latest information, technologies, and processes that will keep your infrastructure working efficiently and successfully well into the future. 

We reduce your Operational overhead through secure IT practices, efficiency of scale and Six Sigma process evolution and enhancements. Read More

Why Choose Paradigm Technologies Traditional ITaaS?

We are an independent partner with relationships spanning the ITaaS Supplier space. This allows our team of knowledgeable experts to effectively evaluate and design the optimal ITaaS solution that meets your requirements.

Our team of highly trained professionals will design and implement the selected solution and fully support your organization through your entire journey.

Some business sectors, like finance, healthcare, and education, regulatory compliance is mandatory. Strict regulations that govern data management, storage, and overall cybersecurity in these industries require the expertise and experience that a managed IT company can provide.

Case Studies & WHITEPAPERS

Navigating the Current Economic Headwinds – The State of Technology Services in 2023

In the summer of 2022, Jamie Dimon, CEO of JPMorgan Chase, made the following statement: “You know, I said there’s storm clouds but I’m going to change it. It’s a hurricane…You’d better brace yourself…We’re going to be very conservative with our balance sheet.” When the CEO of one of the world’s largest financial institutions makes a statement like this, other CEOs take notice. Jamie has access to volumes of economic data that most others don’t have access to. He’s not predicting the future as much as he is deciphering what the data is telling him. He’s concerned. Read more!

Trying to Cut Software and Cloud Costs? Here’s How.

With organizations facing economic headwinds, CFOs are likely eyeing costly multiyear contracts like those for software and cloud. Use these tactics to retain the benefits while reducing the burden of such contracts.

“IT sourcing, procurement and vendor management (SPVM) leaders must take immediate action to alleviate financial pressure for a six- to 24-month period,” says Gartner Senior Director Analyst Stephen White. “Leaders need to protect their organizations from financial disruption and build resilience for what may yet be to come.” Read more!


Look for the Experts: Why Managed Service Providers are Poised for Dramatic Growth When They Invest in Bringing Even More Value to their Customers.

Today, managed service providers are IT services companies that manage the IT infrastructure and IT processes and applications for clients. The infrastructure managed can range from user devices and computers to firewalls, routers, switches, active directory, exchange servers, active directory servers, and data servers. Add to that hybrid and multi-cloud instances and the transformation to everything as a service, and you see right away all the pieces businesses of all sizes are challenged to figure out, implement and manage unless they do engage with a quality Managed Service Provider (MSP). Read more!

4 Hallmarks of A Great Managed Service Provider

The best MSPs become strategic partners to their customers. Service providers have quietly kept the business world running for decades. Today, they may be a company’s greatest hope for surviving and thriving in a post-pandemic world.

Managed service providers (MSPs or service providers) operate in the background to maintain another company’s technology. Their services run the gamut from security, network administration, and IT support to data backup, business process streamlining, and anything else that requires a day-to-day administrator to keep a company connected…. Read more!


Let’s build something great together! We are ready to help.

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