Paradigm Technologies and Symbios Group value the privacy of our website viewers. This Privacy Policy applies only to information gathered and/or stored through our website. Our Internet presence is intended for general audiences in the United States. We appreciate your use of our websites (defined to include all properties – mobile, web or otherwise – owned or operated by us) and features (known as the “services”).

When you use our websites, we request your express consent to our collection, use, and disclosure of your information as described in this Privacy Policy. We respect your privacy and are committed to protecting your personal information. We encourage you to read this Privacy Policy to understand what we do with the information.

INFORMATION WE COLLECT

Email Updates and Contact Form: To contact us via our websites contact form or to sign up for the email updates, you must provide your name, email address, phone number and company details. If you choose, you may provide other information such as your location and comments. You may also choose to provide additional personal information if you contact us directly with a question or concern.

Cookies: Your express consent and continued use of the Websites allows cookies to collect and store information about you and your use of the Websites. This information is compiled in aggregate and also helps improve functionality and the quality of the Websites and compliance with legal obligations. This information may include your browser type, search keywords, and the date and time of your use.

E-commerce: We use information you provide to process payment or items you purchase online from us, to dispatch items you have purchased or to process returns or requests about your purchase. We may also use your data to protect against or identify possible fraudulent transactions. We will engage in these activities to manage our contractual relationship with you and/or to comply with a legal obligation. We never store your credit card information.

DATA YOU GIVE TO US:

This is personally identifiable information that you give to us by filling in forms on this website or by corresponding with us by phone, e-mail, in person or at events or otherwise. We endeavor not to keep this information in a form that allows you to be identified for any longer than is reasonably necessary to achieve the purpose behind its receipt. The information you give to us may include for example:

• First and last name
• Company, home, postal or other physical address
• Other contact information, for example, telephone number, fax number, email address, and other similar information
• Title or position in a company or an organization
• Industry and Occupation
• Any other information needed to provide a service you requested
• We also may collect non-personally identifiable information when you access and use our website through our third party tracking

DATA WE COLLECT ABOUT YOU:

With regard to each of your visits to our site we may collect information about your visits through the use of various technologies, which includes information about your internet service provider, your device’s unique identifier, such as an IP address, browser type, operating system, pages accessed on our sites and online sources, and the date and time of access in order to optimize your user experience and enhance your time spent with us online. We also receive information telling us which site you came to our site from. Our website, apps and online services use cookies to distinguish you from other users. This helps us to provide you with a better experience and also allows us to improve our site and services. For detailed information on the technologies we use, see the section “Use of Cookies and Tracking User Traffic” section below.

We do not intend to transfer your personal information to third parties without your consent, except under the limited conditions described under the discussion entitled “Information Sharing and Disclosure” below.

HOW DO WE USE AND SHARE YOUR INFORMATION?

GENERAL USES

Any data given to us by you will only be used for the limited purposes by which your inquiry was made. Data collected by us automatically through your use of this website is limited to the website experience purposes, such as the technical administration of our website; troubleshooting; data analysis, data analytics, testing, and research and development; to ensure that content from our website is presented in an effective manner for you and for your computer; and as part of our efforts to protect the security and integrity of information collected via this website. We do not use or maintain any personal information for marketing communications.

USE OF COOKIES AND TRACKING USER TRAFFIC

We deploy various tracking technologies, such as cookies, on the website to collect additional information about your visits. These tracking technologies may be deployed by us and/or by our service providers on our behalf. These technologies enable us to assign a unique number to you and relate your website usage information to other information about you.

Cookies are small data files that are placed on your computer’s hard drive when you visit certain websites. Like many other websites, we use cookies for various reasons. We use cookies to tell us, for example, whether you’ve visited us before or if you’re a new visitor, and to help us understand which areas of the website are of greatest interest to you.  Collectively, this data enables us to become more familiar with which people visit our site, how often they visit, and what parts of the site they visit most often. We use this information to improve our website offerings. Cookies also may enhance your online experience by saving your preferences and password so you do not have to re-enter this information each time you visit our website.

hard drive. By continuing to browse our website or use our services, you are agreeing to our use of cookies.

INFORMATION SHARING AND DISCLOSURE

Any personal information you provide is not shared without your permission, except under conditions listed below:

• Consenting to sharing your information.
• Requiring us to provide you with a product or service.
• Required to do so by law, search warrant, subpoena, court order, or other legal process,
• Requested by law enforcement or other governmental authorities, in our discretion,
• Otherwise have a good faith belief that such disclosure is reasonably necessary to protect the rights, property, or personal safety of ourselves, the public, or other third parties.

This does not apply to cookies or other tracking information automatically gathered. Our third-party partners, such as web analytics companies. As discussed in the “Use of Cookies and Tracking User Traffic” section above, these companies collect information about your online activities over time and across our website and other online properties. Specifically, we utilize Google Analytics for our web analytics. You can opt out of your website usage data being included in our Google Analytics reports by visiting https://tools.google.com/dlpage/gaoptout.

AGGREGATE INFORMATION

We may track and review anonymous user information in the aggregate to improve our websites. For example, we may track the number of anonymous users that have seen a specific page on our websites.

SERVICE PROVIDERS

Some of the services that are offered through the Websites are provided by third-party providers. We also outsource some of our own services to third-party providers, such as technical and customer support, online commenting functions, tracking and reporting functions, quality assurance testing, payment processing functions, and other services. We may share information from or about you with these third-party providers so that they can perform their services or complete your requests.

BUSINESS TRANSFERS

We may share information from or about you with subsidiaries, joint ventures, or other companies under common control, in which case we will require them to honor this Privacy Policy. If another company acquires us or all or substantially all of our assets, that company will possess the same information, and will assume the rights and obligations with respect to that information as described in this Privacy Policy.

INVESTIGATIONS 

We may investigate and disclose information from or about you if we have a good faith belief that such investigation or disclosure is (a) reasonably necessary to comply with legal process and law enforcement instructions and orders, such as a search warrant, subpoena, statute, judicial proceeding, or other legal process served on us; (b) helpful to prevent, investigate, or identify possible wrongdoing in connection with the Websites; or (c) protect our rights, reputation, property, or that of our users affiliates, or the public.

SOCIAL NETWORKS

We maintain a presence on social networking and blogging platforms, such as LinkedIn and WordPress, and we incorporate some third-party features from these sites onto our website. We do not currently receive personally identifiable information about you through these third parties, however they may collect information from you. These third-party social networking platforms and blogging platforms have their own privacy policies which explain how they collect, use, and protect your information, and we encourage you to read them.

WHY INFORMATION IS RETAINED

Anonymous aggregate traffic information is retained interminably to measure improvements in traffic to our site. We may keep personal information in our active systems for a period of 5 years (or longer if required by law) in order to ensure our ability to satisfy the authorized uses under this Privacy Policy. For example, we may use retained data to prevent, investigate, or identify possible wrongdoing in connection with the Websites or to comply with legal obligations.

WHAT RIGHTS DO I HAVE IN RELATION TO MY PERSONALLY IDENTIFIABLE INFORMATION?

Depending on the circumstances and applicable law, you may have the right to:

• request access to any personally identifiable information we hold about you;
• object to the processing of your data for direct marketing purposes;
• ask to have inaccurate data held about you amended or updated;
• ask to have your data erased or to restrict processing in certain limited situations;
• request the porting of your personally identifiable information to another organization in control of your personally identifiable information; and/or
• object to any decision that significantly affects you being taken solely by a computer or other automated process.

If you wish to make a formal request for information we hold about you, please email us at the address provided in the Contact section of this site. 

INTERNET SECURITY

We strive to protect your personal information and we make reasonable efforts to protect personally identifiable information that you submit over the website from loss, misuse, unauthorized access, disclosure, alteration, and destruction.  However, due to the inherent nature of the Internet as an open global communications vehicle, we do not warrant or represent that our level of security meets or exceeds any particular standard, and no server or internet transmission is ever 100% secure or error-free.  You should take this into account when submitting personal or confidential data on any websites, including ours.  Similarly, any information that you send us through the websites is not confidential or privileged. We urge you to take every precaution to protect your personal data when you are on the Internet.

PROTECTING THE PRIVACY OF CHILDREN

Children under 18 years old are not the target audience for this website. We do not knowingly collect personally identifiable information from children under that age.  If you are under that age, please do not provide personally identifiable information of any kind whatsoever.

LINKS TO THIRD PARTY SITES

This site may contain links to other sites. We do not share any personal information with these sites, and we are not responsible for their privacy practices. We encourage you to learn about the privacy policies of any third-party website you choose to visit.

CHANGES TO THIS PRIVACY POLICY

We reserve the right to change, modify or update this Privacy Policy at any time without notice. Any substantial changes in the way we use your personal information will be posted on this site. Any changes or updates will be effective immediately upon posting to this website.

CONTACT

If you have questions or concerns about our Privacy Policy, please email us at the address provided in the Contact section of this site.

Paradigm Technologies / Symbios Group

510 Ridgewood Road

Franklin, TN. 37067